Financial Counseling OnTrack Financial Education and Counseling

Tenant Services

View Gwen Jones', HomeBase client, story here.

 

Tenant Services: FREE

OnTrack’s Tenant Services offer information, financial counseling, and education classes to individuals who have a goal to get into stable, affordable rental housing, or a goal to stabilize their current rental situation.  The program's focus is long-term sustainability, not emergency assistance.  Our services include:

  • Financial Counseling with an emphasis on budgeting to pay the rent.
  • Rental Education classes, which cover how to conduct a rental search and how to establish and maintain a mutually beneficial, professional relationship with the landlord.  Click here for our class schedule.
  • Information and Referral is given over the phone including information about Landlord/Tenant law.
  • Advocacy regarding landlord/tenant disputes.

The HomeBase Program combines all these services in one program.  Individuals who meet income requirements and complete all the program requirements are eligible for security deposit assistance.  It takes an average of 3 months to complete this program.

Our Rental Guide provides information about affordability, landlord/tenant law. Our Property Supplement provides a comprehensive property listing. Hard copies are available at our office or a Buncombe County library.

Gwen Jones HomeBase Client

"OnTrack’s Tenant Services offer information, financial counseling, and education classes to individuals who have a goal to get into stable, affordable rental housing."

- Jonathan Stansell,
Tenant Services Coordinator

United Way NFCC Council on Accreditation