Skip to main content

Get Your Taxes Prepared

Update: 4/21/20

In response to COVID-19 and social distancing guidelines, we suspended our tax season on March 17. Since then, we have shifted our agency’s focus to providing emergency programming to support those experiencing financial hardship.

As this emergency programming requires all our capacity, we have made the difficult decision to cancel the rest of our tax season. We will not be opening again for the 2019 tax season. We sincerely apologize for this inconvenience and thank you for your understanding.

We understand that many people in our community may still need to file their taxes to access a refund, to pay taxes owed, or to access a stimulus payment. We are committed to connecting you to the information and resources needed to achieve these goals. As we hear about other VITA sites in our community reopening, we will update this announcement with that information. We’ve also provided information about how you can file online and about how your taxes impact your stimulus payment, below.

Please note that both the IRS and North Carolina Department of Revenue have extended their tax filing deadlines until July 15.

How to File Taxes Online

You can use this link to find a free or low-cost option to file online. Be sure to use the link, as you’ll likely be directed to a site that charges a fee if you do an online search.

Some people feel understandably nervous about filing their own taxes online. If you are interested in this option but feel hesitant, know that you can prepare a return without any obligation to file it. You can complete the return to the best of your ability, and then see if the refund/amount-owed aligns with your expectations. If it does, go ahead and file. If the result of the return doesn’t match your expectations, double check your work, and consider waiting for other VITA sites to open if it still doesn’t add up.

Find Another Free Tax Preparation Site

While most sites are currently closed, if you have an (828) area code, dial 211 on your phone to be connected to a referral representative that can assist you or visit the 211 website here. 211 is United Ways free information and referral service. They have a comprehensive listing of all free tax preparation sites.

Stimulus Payments

It’s important to know that most people will not need to take any action to receive their Economic Impact Payment.

Here’s Who Will Automatically Receive a Stimulus Payment

  • Recipients of Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), Social Security Retirement and Railroad Retirement (as well as those with survivor benefits) will automatically receive these payments as a direct deposit or by paper check, just as they would normally receive their benefits.
    - People in these groups who have qualifying children under age 17 can use this application to claim an additional $500 payment per child.
    - For those with dependents who use Direct Express debit cards, additional information will be available soon regarding the steps to take when claiming children under 17.
  • Eligible taxpayers who filed tax returns for either 2018 or 2019 will automatically receive the payment.
  • You can use the portal on this website to update your bank account information for direct deposit. This is the fastest way to receive your stimulus payment. If the IRS doesn’t have your bank account information (for example, if you owed money or got your refund by check last year), use this website to update your information.

Here’s Who Needs to Take Additional Steps to Receive a Stimulus Payment

  • (This is complicated; read closely) If you were not required to file a tax return in 2018 or 2019 AND you did not receive Social Security benefits (SSDI, SSI, retirement, railroad retirement, or survivor), enter your payment information here to receive your stimulus payment.
  • If you were supposed to file this year or last, but have not yet, you can file a normal return to be eligible for the payment. You can file for free at this link.
  • Anna Booraem
    Anna Booraem
  • Shanae Johnson
    Shanae Johnson
  • Wayne & Jodi Mott
    Wayne & Jodi Mott
  • William Raynor
    William Raynor
  • Lucia Daugherty
    Lucia Daugherty
  • Julie Perley
    Julie Perley
  • Bailey Gartman
    Bailey Gartman
  • Diana Honeycut
    Diana Honeycut
  • Lisa Gaskin
    Lisa Gaskin
  • Carmen Govea
    Carmen Govea
  • Kelly Jackson
    Kelly Jackson
  • Jordan Barlow
    Jordan Barlow
  • Susan Mosley
    Susan Mosley
  • Jessica Turner and Robert Forbes
    Jessica Turner and Robert Forbes
  • Amber Williams
    Amber Williams
  • Emily and Jordan Stanley
    Emily and Jordan Stanley
  • Marie Collins
    Marie Collins
  • Brittany Ferguson
    Brittany Ferguson
  • Latoya Gardner
    Latoya Gardner