OnTrack is committed to supporting our neighbors as they navigate the many financial complexities of recovery from Hurricane Helene.
Click here to sign up for one-on-one recovery support from a trained OnTrack counselor.
For legal issues related to housing, FEMA, or insurance claims, call Legal Aid NC Hurricane Helene Hotline 1-866-219-5262
General Recovery Resources
Comprehensive case management services: North Carolina Disaster Case Management Program or call 844-746-2326
Home repair program Renew NC: https://renewnc.org/; 888-791-0207
Visit the Buncombe County Helene Resource Center at 94 Coxe Ave, Downtown Asheville Mon-Fri 8a-5p
Hazard Mitigation Grants: FEMA works with states counties to buy out properties in flood zones, or to help homeowners pay for the costs to raise their structure above the flood line. Watch this 10min webinar, or learn more here.
Additional recovery resources
- Buncombe County Helene Recovery information
- Asheville Regional Coalition for Home Repair serving Buncombe and Madison counties
- Henderson County Habitat for Humanity
- Community Housing Coalition of Madison County
- Housing Assistance Corporation serving Henderson, Polk and Transylvania counties
- Private Roads & Bridges Assistance Program
- Catholic Charities
- Red Cross or call 1-800-RED-CROSS
- Eblen Charities rental & mortgage arrears: Apply online or call 828-255-3066
- MANNA Food Bank
- If you believe that your insurance company is not giving you a fair settlement offer for Helene-related damage you can dispute it directly with the company, file a complaint with the NC Department of Insurance, or contact an attorney for support. You also have the right to hire a Public Adjuster. Pisgah Legal Services may be able to help: email online@pisgahlegal.org or call them at 828-253-0406. OnTrack counselors can also help you navigate and understand this process.
Support for small businesses
- Asheville Small Business Recovery Guide
- Asheville Area Chamber of Commerce: Mountain Strong for Business Recovery
- Mountain BizWorks WNC Strong: Helene Business Recovery Fund will provide direct assistance to impacted businesses
- ASAP and USDA are supporting local farmers and farms in their recovery
- Small Business Administration (SBA) offers low interest disaster assistance loans
- NC Small Business Center Network (SBCN) Helene Disaster Relief resources
- Small Business and Technology Development Center (SBTDC) Hurricane Helene Business Recovery webpage
- Carolina Farm Stewardship Association
- USDA Disaster Assistance Programs
- Farm Aid Farmer Resource Network
