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Phone: 828-255-5166
Click here to Email Us

Schedule an Appointment or Register for a Webinar

Call our office at 255-5166 (Asheville) or 1-800-737-5485 to schedule a one-on-one counseling appointment. If you prefer to do your screening online instead of calling us, visit our screening page to take the first step in our online intake process. All counseling is now done on Zoom (or phone if you don’t have computer, smart phone, or internet access).

Asheville Office

Our main office located in Asheville on the second floor of the United Way Building at 50 South French Broad Avenue, Suite 227, Asheville, NC 28801.

From the East: Take I-240 west to Asheville. Take exit 4C (Haywood Street/Montford Avenue.). Turn LEFT at traffic light onto Montford Ave.   Go over the bridge to the traffic light at dead-end.   Turn LEFT onto Haywood St.   Turn RIGHT almost immediately onto N. French Broad.   Go straight through the next intersection at Patton Avenue (traffic light); the road becomes South French Broad. Turn LEFT into the United Way parking lot. Our offices are on the second floor.

From the West or South: Take I-240 east to Asheville.   After crossing the French Broad River bridge, take the Patton Avenue exit.   Turn RIGHT at the third traffic light, onto South French Broad Avenue. Turn LEFT into the United Way building parking lot. We are on the second floor.

From the North: Take US-19/23 south to Asheville. Take the Patton Avenue exit.   Follow the traffic flow left onto Patton Ave. Turn RIGHT at the third traffic light, onto South French Broad Avenue. Turn LEFT into the United Way building parking lot. We are on the second floor.

From South on US-25: Take US-25 (Hendersonville Road/McDowell Street) towards downtown Asheville.   When US-25 turns right onto Southside, continue straight through the traffic light onto Ashland Avenue.   Continue north to Hilliard Street (next traffic light), then turn LEFT onto Hilliard Street.   Turn RIGHT at the next traffic light onto South French Broad.   The first building on the right is the United Way building.   We are on the second floor.

Western North Carolina Satellite Offices

We maintain satellite offices at the following sites in Western North Carolina.   Please call the Asheville office for an appointment. If you schedule an appointment at one of our satellite counseling locations, directions will be provided to you at that time.

OnTrack Satellite Office Map
  • Haywood County - Waynesville

    (United Community Bank, 165 North Main Street, Waynesville 28786)
    *Twice per month*

  • Henderson County - Hendersonville

    (Self-Help Credit Union, 855 Spartanburg Highway, Hendersonville)
    *Three times per month*

  • Anna Booraem
    Anna Booraem
  • Shanae Johnson
    Shanae Johnson
  • Wayne & Jodi Mott
    Wayne & Jodi Mott
  • William Raynor
    William Raynor
  • Lucia Daugherty
    Lucia Daugherty
  • Julie Perley
    Julie Perley
  • Bailey Gartman
    Bailey Gartman
  • Diana Honeycut
    Diana Honeycut
  • Lisa Gaskin
    Lisa Gaskin
  • Carmen Govea
    Carmen Govea
  • Kelly Jackson
    Kelly Jackson
  • Jordan Barlow
    Jordan Barlow
  • Susan Mosley
    Susan Mosley
  • Jessica Turner and Robert Forbes
    Jessica Turner and Robert Forbes
  • Amber Williams
    Amber Williams
  • Emily and Jordan Stanley
    Emily and Jordan Stanley
  • Marie Collins
    Marie Collins
  • Brittany Ferguson
    Brittany Ferguson
  • Latoya Gardner
    Latoya Gardner