From June through September 2023, OnTrack WNC’s certified IRS-trained tax preparers will prepare simple tax returns for FREE for individuals and families with household income of less than $60,000. Claim your refund and save those filing fees! 

We’ll be preparing initial returns for tax years 2019 through 2022 and amendments for tax years 2022 and 2022. Appointments are available on the 2nd Mondays and 4th Wednesdays of each month. Plan for your appointment to last about two hours. 

To make a tax appointment, here’s how the process works:  

Step 1:  Fill out the online screening form. 

Step 2:  OnTrack WNC staff will review your screening form. If you are eligible, we will email you a link to schedule your appointment. If you are not eligible, we will email you to explain why and offer other resources. 

Step 3:  Schedule your own appointment using the link emailed to you. OnTrack WNC staff will mail you an in-depth questionnaire to complete as fully as possible before your scheduled appointment. 

Step 4:  Come to OnTrack WNC’s office at the date/time of your appointment and bring all required documents (they will be listed in the materials you receive with the in-depth questionnaire). 

Don’t want to come to OnTrack WNC’s office? Only need to file a 2022 return? Was your 2022 income less than $73,000?  

Our Facilitated Self-Assistance (FSA) service is for you! With FSA, you'll input your own 2022 tax return. If you get stuck, you can email one of our IRS-Certified Volunteers for help with simple tax questions. Fill out the FSA online form to get started.