From June through September 2025, OnTrack WNC’s certified IRS-trained tax preparers will prepare simple tax returns for FREE for individuals and families with household income of less than $67,000. Claim your refund and save those filing fees!

We’ll be preparing initial returns for tax years 2021 through 2024 and amendments for tax years 2023 and 2024. Appointments are available on the 2nd Mondays and 3rd and 4th Wednesdays of each month. Plan for your appointment to last about two hours.

To make a tax appointment, here’s how the process works:

Step 1: Fill out the online screening form.

Step 2: OnTrack WNC staff will review your screening form. If you are eligible, we will email you a link to schedule your appointment. If you are not eligible, we will email you to explain why and offer other resources.

Step 3: Schedule your own appointment using the link emailed to you. OnTrack WNC staff will mail you an in-depth questionnaire to complete as fully as possible before your scheduled appointment.

Step 4: Come to OnTrack WNC’s office at the date/time of your appointment and bring all required documents (they will be listed in the materials you receive).

Don’t want to come to OnTrack WNC’s office? Only need to file a 2024 return? Was your 2024 income less than $84,000?

Our Facilitated Self-Assistance (FSA) service is for you! With FSA, you'll input your own 2024 tax return. If you get stuck, you can email one of our IRS-Certified Volunteers for help with simple tax questions. Fill out the FSA online form to get started.

Not sure if you ought to file a tax return? Check the IRS website here to find out.

Our tax program is generously funded by grants from the Dogwood Health Trust and
The Community Foundation of Western North Carolina, as well as
our sponsor, Focus Partners