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Free Tax Preparation

OnTrack WNC’s IRS-certified tax preparers will begin filing tax returns on January 30th!

For your convenience, we have three ways you can get your taxes prepared. For each option, you can fill out a brief eligibility screen, and we’ll get back to you right away to get things started. 

  • Option 1 – In-Person Appointment – Make an appointment to come to OnTrack WNC and hand off your tax documents to one of our IRS-certified volunteers who will prepare your return while you wait in our lobby. Your IRS-certified tax preparer will check in with you to ask questions and explain your return to you. You’ll take all your tax documents, including a copy of your return, with you when you leave. Interested?

    To get started with In-Person Tax Prep, click here. 
     
  • Option 2 – Facilitated Self Assistance (FSA) – Do you want to try preparing your own taxes, but feel like you’d need a little backup? With FSA, you’ll input your own return online. If you get stuck, you can email one of our IRS-certified tax preparers for help with tax questions. Interested?

    To get started with FSA, click here. 
     
  • Option 3 – Virtual Tax Prep – Are you comfortable uploading images or scans of your tax documents? We’ll set you up with a secure online portal to upload your tax documents. Then an IRS-certified tax preparer will complete your return remotely. You’ll communicate with your volunteer tax preparer via email, chats in the portal, and scheduled phone calls. Note, we may have limited capacity to serve clients with this service and will offer in-person service if virtual services are unavailable. Interested?

    To get started with Virtual Tax Prep, click here.

Not sure if you ought to file a tax return? Learn about who is required to file and who might benefit from filing.

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