Bilingual Educator

What is OnTrack WNC Financial Education & Counseling?

OnTrack WNC helps adults achieve their money and housing goals so they can live their lives according to their values. We've been around since 1973 and serve 18 counties in Western North Carolina. Our values include a supportive working environment, ongoing growth and improvement, respect for our clients’ wisdom, and meaningful diversity and inclusion. We have 13 employees. 

What is the position?

This is an entry level, full-time position, based out of Asheville, NC. Financial Educators deliver group classes to a diverse client population of adults. They also support community outreach efforts and provide support to other OnTrack programs. Physical presence in the office and community is required for an average of three days per week. Some evening and Saturday hours will be required to ensure we offer educational opportunities that are convenient to all community members. You will be provided with technology (laptop, etc.) to facilitate working from home two days per week. However, working from home isn’t required. You’ll deliver financial class curriculum while helping OnTrack establish stronger relationships across our region of service.   

Who we’re looking for:

We encourage candidates who have (or want to build) some or all of the following knowledge, skills, and abilities listed below to apply for this role. 

• Experience creating a positive first impression for clients in a business or organization. 
• Experience working in and contributing to a team. 
• Ability to communicate in English and Spanish with people who have a variety of communication styles and cultural backgrounds. 
• Ability to manage multiple projects and deadlines simultaneously. 
• Willingness to try new things. 
• Willingness and ability to speak in front of a group of adults. 
• Interest in learning and teaching personal finance topics like improving your credit, managing debt, and saving for future financial goals. 
• College education is not required for this role. 

Why work at OnTrack WNC?

You will be supported, learn a lot, and grow professionally while working with people who care about their jobs, their coworkers, and serving our community. 

The pay rate for this role is $45,308 per year ($21.78 hourly). This includes $41,808 ($20.10/hour) in pay and an additional $3,500 ($1.68/hour) per year in compensation for Spanish fluency skills. 

OnTrack also provides significant employee benefits: 

• Medical insurance (employee cost is $50 per month)  
• Life and Disability insurance (no cost to employee) 
• 401(k) retirement plan (after one year, OnTrack WNC contributes 5% of your annual pay) 
• OnTrack WNC provides approximately 14 paid holidays/year, and you’ll be eligible for 18 days of paid time off (PTO) in the first year. PTO increases with length of employment. 

Job Duties

Group Education (75% of position)  

• Learn and deliver established financial curriculum on topics including credit, budgeting, savings, debt, homebuying, and goal setting. Update curriculum and client materials as needed.    
• Create and manage a monthly schedule of in-house and community-based education class sessions and gather and enter data for each session. 
• Obtain and renew required certifications, including HUD (Housing and Urban Development) and NFCC (National Foundation for Credit Counseling). Certification training support will be provided, and fees are paid by OnTrack. 

Online Education Administration (10% of position)  

• Manage online platforms (currently Talent LMS and eHome America).  
• Complete monthly data entry for online class participation.  
• Support the development of online education as it evolves with client/agency needs.  

Outreach and Agency Representation (15% of position)  

• Serve as primary liaison for community outreach events (e.g. fairs and public presentations about OnTrack services).  
• Identify and support outreach opportunities in line with evolving and ongoing agency goals.  

Agency Support (overarching responsibilities for all OnTrack team members) 

• Act as a community liaison for OnTrack, positively representing the organization to the public and accurately portraying our work in the community. 
• Act as a team player supporting the broader program team and other organizational team members, and actively engage in meetings and other organizational commitments as needed. 
• Take ownership over individual responsibilities, share and accept feedback and ideas, manage responsibilities efficiently, and ask for help when needed. 

OnTrack is committed to being a leader in inclusion and welcoming in the financial field, and our goal is to set the standard for others in the industry. We recognize that by continuing this work of introspection and dedication to inclusivity we will contribute to building a culture that supports the financial goals of everyone, regardless of their background. Read our full DEI statement here: https://ontrackwnc.org/who-we-are/.  

Application Instructions

Cover Letter and Resume: Cover letter must accompany the resume. In your cover letter:

• Tell us how you heard about the position.
• Make the connection between your job experience and what we are looking for.
• Tell us about your commitment to communities of color, racial equity, and/or experience within the Black and Latinx communities in North Carolina.
• Tell us why you are interested in the job.

No phone or drop‐in inquiries please.

Submission: Email your cover letter and resume to Emily Roth at emilyr@ontrackwnc.org with a subject line of “Bilingual Educator – Your Last Name”

Timeline: We will review applications and schedule candidate interviews on a rolling basis until the position is filled. The anticipated start date for this role is mid to late September.

We look forward to hearing from you!