Unemployment Help

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Update: 3/22/21 - Want to Know More About the Federal Unemployment Extension?

If you are unemployed and receiving any unemployment, you will receive an additional $300 weekly benefit through September 6, 2021.
If you are a gig worker, freelancer, self-employed, an independent contractor, or you ran out of regular state unemployment your unemployment program is also extended through September 6, 2021.
Log onto your unemployment portal to see what you might qualify for.
Read more about the changes to federal unemployment.

Update: 11/5/20 - Unemployment Benefits Are Taxable and May Cause You to Owe More in Taxes Next Year. Plan now.

If you received unemployment benefits for tax year 2020, please consider the following suggestions:

Unemployment benefits are taxable income, and you should have been offered an option to have taxes taken out of your unemployment benefits when you applied.
If you didn’t have taxes taken out of your unemployment, there is a possibility you will owe taxes for 2020 or will receive a smaller refund for 2020.
Avoid a financial surprise early next year by going to the IRS website and putting in your information to get an estimate of your taxes for the year.
If the calculator shows you may owe taxes for 2020, look at your budget to see if you can start saving for taxes now.
If you don’t have the ability to save for taxes you may owe, the IRS has the option to enroll in a payment plan. You can find more information on IRS payment plans.
The calculator above does not account for state taxes. If you didn’t have state income taxes withheld from your unemployment benefits, plan to save a little more, if possible. Trying to save 5% of the amount you receive in unemployment benefits is a good goal, but whatever you can manage to save will be helpful come tax time.
Here’s more information about payment plans for state taxes.

Update: 6/25/20 - NC Unemployment Process

Applying for Unemployment Benefits

Contact Information and Getting Started

The fastest and most efficient way to apply for unemployment benefits is to create an account and file online at des.nc.gov. If you don't have access to a computer or need assistance, they can be reached by phone at the following numbers:

General phone number: 888-737-0259
Pandemic assistance line: 866-847-7209
To file an appeal: 919-707-1060
The office is open 7 days a week, including Monday through Friday from 8 am to 8 pm, Saturday from 8 am to 5 pm, and Sunday from 12 pm to 5 pm.
Due to the high volume of calls related to COVID-19, you may experience a long wait time.

The NC Division of Employment Security says that people typically receive payment within 14 days of filing their initial claim.

For more information about applying for unemployment benefits, click here.

Taxes on Unemployment

Unemployment benefits are taxable income, and you may owe a lot in taxes next year if you don’t have taxes taken out of each check now. You can ask to have taxes withheld from your payments when you apply for benefits. You can only request that 10% of each payment be withheld from your unemployment benefits for federal income taxes.

Update: 4/8/20 - Unemployment Benefits for the Self-Employed

Expanded Eligibility for the Unemployed

Self-Employed or Were Seeking Part-Time Work? You Likely Now Qualify for Unemployment Insurance.

The federal government has expanded the Unemployment Insurance Program to include individuals who normally would be ineligible to receive unemployment benefits. This includes self-employed people, those seeking part-time employment, or those who wouldn’t normally qualify for unemployment benefits under state or federal law.
Applicants must show that they could work but are unemployed, partially unemployed, or unable to work to work because of COVID-19.
Read more about unemployment if you're self-employed or working part-time.

Haven’t Applied for Unemployment Insurance Yet?

Apply now even if you’re not sure if you are eligible. All applications during the COVID-19 crisis must be filed online here or by phone at 1-888-737-0259.
The NC online system is very slow right now; be persistent and patient to get your application submitted. We recommend keeping a log of any attempts to apply and all interactions with NC Unemployment Insurance.
Unemployment benefits are taxable and you can choose to have taxes withheld from your unemployment check. If you opt not to, know that you might have taxes due when you file your tax return and you might want to consider setting up a set-aside savings to have money available to pay those taxes when due.
Pisgah Legal Services recommends that if you apply and are denied, appeal the decision online regardless.

Update: 3/26/20 - New Rules for Unemployment

Unemployment Help

NC Unemployment Rules Have Changed to Respond to COVID-19

No one week waiting time;
Assistance is also available for those who have lost hours;
Employers are not required to pay for benefits for those seeking unemployment;
Want to Apply? All applications during the COVID-19 crisis must be filed online here or by phone at 1-888-737-0259 and;
Learn more here.

Having Difficulty Applying?

The NC online system is very slow right now; be persistent and patient to get your application submitted. We recommend keeping a log of any attempts to apply and all interactions with NC Unemployment Insurance.
Pisgah Legal Services recommends that if you apply and are denied, appeal the decision online regardless.

Pisgah Legal Services Can Help

Facing difficulty applying or with other employment matters related to COVID 19?
Pisgah Legal has attorneys available to provide advice by phone to anyone who needs this help. Connect with them online or call 800-489-6144.
Review their all-you-need-to-know resource page about unemployment during COVID-19.

More Benefits Expansion on the Horizon

The Federal stimulus package contains additional support for gig workers and the self-employed as well as more robust benefits for all. The package still has to be approved by the House of Representatives. More information will follow in the Digest once the bill is finalized.