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Virtual Tax Prep

Virtual Tax Prep

OnTrack WNC’s certified IRS-trained tax preparers will prepare tax returns FREE for individuals and families with 2022 household income of up to $60,000.  

Click here to get started with Virtual Tax Prep


Virtual Tax Prep is an easy way to get your taxes done! Here are the steps in the process: 

  • Step 1: Fill out an online screening (link above), which includes a consent form that explains our virtual process in more detail.  
     
  • Step 2: We’ll send you a more in-depth questionnaire with the details needed to prepare your tax return. You’ll need to have your tax documents handy when you fill this out.  
     
  • Step 3: After we receive the completed tax prep questionnaire, a volunteer tax preparer will email or text you a link to your customer portal. This is where you will upload your tax documents, a selfie with you holding your identification, and other important documents. This portal is totally secure, and your information is protected. 
     
  • Step 4: A volunteer will prepare your return then set a time to talk to you on the phone to review it with you. The volunteer will any questions you may have. With your signed permission, the volunteers will e-file your return and you will receive a copy for your files. 

Our tax program is generously funded by grants from Dogwood Health Trust and The Community Foundation of Western North Carolina.

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