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Who We Are

We are Western North Carolina’s trusted non-profit source for financial education and counseling.

OnTrack WNC Financial Education & Counseling (OnTrack WNC) is a private non-profit, community-supported, United Way agency.  Since 1973, OnTrack WNC has helped people achieve their money and housing goals through financial education, counseling and support so that they can overcome crises, afford basic needs, improve money management skills and make sound financial choices rooted in their values.

We are a member of the National Foundation for Credit Counseling (NFCC), accredited by the Council on Accreditation (COA), a HUD-approved counseling agency, and have consistently achieved an A+ rating with the Better Business Bureau.

Our service area includes Ashe, Avery, Buncombe, Clay, Cherokee, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Swain (Cherokee Reservation), Transylvania, Watauga, and Yancey Counties.

Schedule an Appointment

Call us at 255-5166 to be screened for one of our counseling appointments. If you prefer to do your screening online instead of calling us, visit our screening page to take the first step in our online intake process. All counseling is now done on Zoom (or phone if you don’t have computer, smart phone, or internet access).

If you need alternative means to access our services because of an impairment, disability or language barrier, call us at 828-255-5166 or email us at info@ontrackwnc.org.

Celeste Collins Executive Director

"By working with our certified counselors and educators, people of every age and stage of life gain the knowledge and skills needed to navigate financial crisis, stabilize finances, build savings, and ultimately increase their assets through homeownership and long-term savings."
- Celeste Collins, Executive Director

 

 

  • Anna Booraem
    Anna Booraem
  • Shanae Johnson
    Shanae Johnson
  • Wayne & Jodi Mott
    Wayne & Jodi Mott
  • William Raynor
    William Raynor
  • Lucia Daugherty
    Lucia Daugherty
  • Julie Perley
    Julie Perley
  • Bailey Gartman
    Bailey Gartman
  • Diana Honeycut
    Diana Honeycut
  • Lisa Gaskin
    Lisa Gaskin
  • Carmen Govea
    Carmen Govea
  • Kelly Jackson
    Kelly Jackson
  • Jordan Barlow
    Jordan Barlow
  • Susan Mosley
    Susan Mosley
  • Jessica Turner and Robert Forbes
    Jessica Turner and Robert Forbes
  • Amber Williams
    Amber Williams
  • Emily and Jordan Stanley
    Emily and Jordan Stanley
  • Marie Collins
    Marie Collins
  • Brittany Ferguson
    Brittany Ferguson
  • Latoya Gardner
    Latoya Gardner