Skip to main content

Individual Counseling

In-person counseling is available for all Western NC residents Monday-Thursday. Virtual counseling is available Monday-Friday. Have you seen us for Counseling Services in the past 6 months? Hit a snag? Email us at info@ontrackwnc.org or call us at 828-255-5166 option 3. We may be able to save you some time!


We offer four types of counseling

General Financial Counseling Do you want help making a budget, paying down debt, or charting a path to meet your financial goals? Our counselors will help you craft a personalized plan. 

  • We can help you recover from Hurricane Helene related personal finance crises. Please note if you are having trouble paying your mortgage or are in default, please sign up for Foreclosure Prevention Counseling, below. 

Credit Builder Counseling Do you need help building, improving, or repairing your credit? There's a lot of misinformation about credit repair out there. Our counselors strategize with you to improve your scores using financial best practices.

Homebuyer Counseling Interested in learning more about the homebuying process? Ready to buy a home in the next year or two? Our counselors demystify the complicated process while helping you prioritize your immediate next steps.

  • Your lender may require both counseling and education certificates for your mortgage. We offer an on-line and in-person option for your required homebuyer education

Foreclosure Prevention Counseling Are you a homeowner and late on your mortgage payments or concerned about being able to afford your home in the near future? Our caring counselors will help you negotiate with your lender every step of the way. 


Thanks to our Counseling sponsors:

  • Anna Booraem
    Anna Booraem
  • Shanae Johnson
    Shanae Johnson
  • Wayne & Jodi Mott
    Wayne & Jodi Mott
  • William Raynor
    William Raynor
  • Lucia Daugherty
    Lucia Daugherty
  • Julie Perley
    Julie Perley
  • Bailey Gartman
    Bailey Gartman
  • Diana Honeycut
    Diana Honeycut
  • Lisa Gaskin
    Lisa Gaskin
  • Carmen Govea
    Carmen Govea
  • Kelly Jackson
    Kelly Jackson
  • Jordan Barlow
    Jordan Barlow
  • Susan Mosley
    Susan Mosley
  • Jessica Turner and Robert Forbes
    Jessica Turner and Robert Forbes
  • Amber Williams
    Amber Williams
  • Emily and Jordan Stanley
    Emily and Jordan Stanley
  • Marie Collins
    Marie Collins
  • Brittany Ferguson
    Brittany Ferguson
  • Latoya Gardner
    Latoya Gardner