About Us


 

Our Director

Celeste Collins, Executive Director

Celeste began her employment with OnTrack WNC in November 1993 as a part-time counselor / educator. Over the years Celeste has been a credit counselor, housing counselor, educator, grant writer, marketing director, and fundraiser. 

Prior to joining OnTrack WNC she was Vice President, Regional Sales & Marketing Manager for First Union National Bank’s 88-branches in western NC and has experience as a branch manager in consumer /mortgage lending. A passion for helping people manage their money and credit better inspired Celeste to leave her job in banking to work with OnTrack WNC. 

Celeste graduated from UNC- Chapel Hill with a degree in Business Administration and concentration in Accounting. Celeste is married and has two children. Her community involvement includes: First Baptist Church, The Rotary Club of Asheville, Homelessness Initiative Advisory Committee, Asheville High/SILSA Business Alliance, Wildacres Leadership Initiative – Friday Fellows, WNC Nonprofit Pathways Advisory Committee, and Buncombe County’s Aging Plan Steering Committee.  Celeste received the Asheville Chamber of Commerce Athena Leadership Award in 2010,  and was one of the YWCA’s 2011 TWIN honorees in the Empowerment category. 

Celeste enjoys spending time with her family, playing racquetball, reading, writing poetry, and being an active member of her church community.

 

Our Administrative Staff

 

Wade Rogers, Director of Finance & Operations

Wade joined OnTrack WNC in November 2008. He began his career in the Chicago office of Price Waterhouse followed by positions in the US and France with a multinational manufacturing company. Transitioning to the nonprofit sector, Wade worked for the Samuel H. Kress Foundation in New York before coming to Asheville, where he worked on staff or in a consultant capacity for numerous nonprofit organizations prior to accepting his position at OnTrack WNC. Wade holds a bachelor’s degree from Florida State University and a master’s degree from the University of Illinois at Urbana-Champaign.

He enjoys biking, food and traveling.

 

Mark Jackson, Director of Grants and Communications

Mark joined OnTrack WNC in July 2013. He has over fourteen years of experience raising funds for nonprofits ranging in focus from social services to environmental conservation and the arts. Mark holds an MA in English from the University of Tennessee, Knoxville. Before coming to OnTrack WNC he worked for SouthWings, an Asheville-based environmental conservation nonprofit. For three years, he raised funds for Appalshop, and organization celebrating, preserving, and passing on Appalachian cultural traditions through artistic and educational initiatives. Mark is pleased to be working with OnTrack WNC to improve the quality of life for families in Western North Carolina.

His hobbies include reading, hiking, and playing guitar.

 

Our Counseling Staff

 

Victor Moore, Director of Counseling

Certified Credit & Housing Counselor

Victor joined OnTrack WNC in November of 1998 after working for 10 years in the finance industry. Since 1999, Victor has been a great contributor to the Hendersonville community as the lead counselor for that satellite location.  In 2010 OnTrack WNC took advantage of Victor’s expertise and experience and he became the Director of Counseling. Victor studied at the University of North Carolina in Asheville, majoring in accounting.

Victor enjoys bike racing, hiking, and eating good food.

 

Christina E Carter-Daugherty, Certified Credit Counselor

Christina joined OnTrack WNC in November 2013 after working in the banking industry for 15 years. Born and raised in Asheville, Christina is currently attending University of Phoenix to earn her Associate’s and Bachelor’s Degrees in Business with a focus in Finance.  For the past 10 years, Christina worked as an Assistant Branch Manager and Personal Banker licensed for Life & Health products for Investments. During that time she noted the significant need for consumer financial education in the community, and she believes OnTrack WNC is the ideal platform to address this need. Christina is committed to the idea that everyone deserves an opportunity to create a stable financial foundation. She enjoys reading, singing, and spending time with her family.

 

Todd Duvall, Certified Credit & Reverse Mortgage Counselor

Todd joined OnTrack WNC in June 2013 after working in the banking industry for 17 years, most recently working with mortgage defaults and foreclosures. Todd manages OnTrack WNC’s new Western Office in Franklin which opened in September 2013 and provides counseling services to the six far west counties. Born and raised in Franklin, NC, Todd attended UNC Charlotte and served in the US Navy.  Todd always felt a desire to help the people of his community, and he realized he could better serve his community by working with OnTrack WNC as a financial and housing counselor. He is committed to helping people understand their finances.

Todd enjoys swimming, hiking and enjoying the great outdoors with his family.

 

Suzanne Ellison Financial Counselor

Suzanne Ellison, Certified Credit, Housing & Reverse Mortgage Counselor

Suzanne joined OnTrack WNC in September 2010.  Originally from Charlotte, she has lived all around North Carolina, but has called Asheville home since 1996.  Suzanne came to OnTrack WNC with the goal of helping people by combining her love of teaching with the knowledge she gained from nine years working in a bankruptcy law office.

When she’s not working, Suzanne likes to spend time with her family, travel, read (especially murder mysteries), and knit.

 

Hillary Holmes Dahlhauser, Certified Credit & Housing Counselor

Hillary joined OnTrack WNC in January of 2011. She first learned about the agency while attending the Homebuyer education class, which gave her the skills and confidence to buy her first home. She has a strong interest in helping her clients with personal budgeting systems, such as how to create ‘set asides’. This approach has helped her immensely in her own financial life and she is pleased when a client’s "light bulb goes on".

Hillary has an Associate of Arts Degree in Liberal Arts and over a decade of experience in retail management and service. She moved to Asheville to be closer to family and nature. In her free time, Hillary can be found collecting and creating art, enjoying her dogs and cat, or taking photos for her art blog.

 

Tom Schunk, Certified Credit, Housing & Reverse Mortgage Counselor

Tom is a Minnesota native and an Asheville mountain dweller since 2007.  He earned two BA degrees from St. John’s University and a teaching license from Augsburg College, both in Minnesota.  Before heading south he worked as a high school teacher, manager of a printing company, project manager in educational testing, and a photographer.  He is a long time martial arts player, mainly studying T’ai Chi.

Tom has years of experience working with seniors and is an effective speaker on topics such as reverse mortgage, identity theft prevention, and credit. He also provides reverse mortgage and financial counseling in Asheville and six of our satellite locations.

 


Our Foreclosure Prevention Loan Program Staff

 

Tom Luzon, Director of the Foreclosure Prevention Loan Program

Certified Credit & Housing Counselor

Tom has been with OnTrack WNC since December 2006.   His first venture in consumer credit counseling was with the CCCS of Fayetteville where he worked for two years, first as a counselor in Wilmington and then as the Counseling Manager in Fayetteville.   Prior to entering the non-profit sector, Tom spent 20 years in banking, starting as a Mortgage Loan Officer and rounding off his career as the Senior Vice President for the Residential & New Construction Lending Departments.

Tom received his BS in Psychology from the University of Nebraska-Omaha with a minor in Military Science. He enjoys reading, drawing, painting, cooking, birding, and golf.

 

Elizabeth Hernandez, Mortgage Payment Program Support Representative

Elizabeth joined OnTrack WNC in June 2013 after working as an Office Assistant at Asheville-Buncombe Technical Community College and as a Certified Nursing Assistant (NA-1) since 2004.  An Asheville native who appreciates the diversity the city has to offer, Elizabeth is excited to be working with OnTrack WNC to help others achieve financial stability.

When not working, Elizabeth’s interests are furthering her education, spending time with her children, reading, learning new languages and experimenting with new recipes.

 

Chanel Young, Foreclosure Prevention Loan Program Counselor

Chanel joined OnTrack WNC in December 2010. She holds an Bachelor's Degree in Human Services Management and is working towards a Master's Degree in Mental Health Counseling. Chanel has worked with Buncombe County DSS and United Way's 2-1-1 helping connect community members with resources such as child care, economic assistance, and transportation. Chanel has also worked with job seekers to obtain new, marketable skills.

Chanel enjoys spending time with her son, significant other, and the family dog. Originally from Spartanburg, SC, Chanel also enjoys traveling and visiting family.

 

Our Education & Collaborative Programs Staff

 

Sarah Brown, Director of Education /Collaborative Programs & Client Services

Sarah Brown joined OnTrack WNC in 2007 as the Director of Development & Marketing. Soon after joining the team, she added the management of OnTrack WNC’s Client Services Department to her responsibilities.  In 2011 her management responsibilities expanded again to include Education & Collaborative Program staff. Prior to working with OnTrack WNC, Sarah was the Marketing Manager at Neighborhood Housing Services where she implemented the Doors of Asheville event.

Sarah received her Master’s Degree in Integrated Marketing Communication from Emerson College and her BA in English from Le Moyne College.  She enjoys slowing cultivating her yard into a garden, telling (and hearing) funny stories, and daydreaming about retiring in 25 years as a tour guide in Alaska.

 

Meron Amare, Homeownership Programs Associate and Financial Educator

Meron joined OnTrack WNC in October 2013. She has worked with several nonprofit organizations  in Asheville -- and internationally in Ethiopia -- conducting research, coordinating volunteers, and managing donor relationships. For four years she focused on social justice issues, primarily housing and homelessness, in Asheville. Meron holds a BA in Mathematics with a minor in Business from Warren Wilson College. She has a special interest in microfinance work focused on women in developing nations. Meron enjoys writing, dancing, listening to NPR, practicing wellness, reading and travel.

 

Molly Coffey, Youth Financial Literacy & Volunteer Coordinator

Molly joined OnTrack WNC in October 2012.  She has a BA in Social Work from Mount Mercy College in Cedar Rapids, Iowa.  Molly has over ten years of experience working for non-profit agencies including United Action for Youth, Goodwill's Employment Services, and Community Action Opportunities, where she provided advocacy and support to her clients.  She is eager to utilize her extensive counseling expertise at OnTrack WNC! 

Molly enjoys spending time with her family, healthy food, hiking, crafting and listening to music.

 

Tamara Lee, Women's Financial Empowerment Center Coordinator & Financial Educator

Tamara joined OnTrack WNC in October 2011. Originally from Waverly, Iowa, she graduated from Iowa State University with a BFA in Art & Design and a minor in Spanish. Prior to joining OnTrack WNC, Tamara owned her own consulting business specializing in administration, events, and design.

Tamara relocated to Asheville from Austin, TX in January 2010 so she could spend more time outdoors enjoying the four seasons. In her free time, Tamara can be found doing her art, hiking with her dog Kleo, being a professional sushi taster, and relaxing with good friends.

 

Jonathan Stansell, Homeownership Programs Manager

Jonathan joined OnTrack WNC in 2006 to coordinate the Volunteer Tax Project. He moved on to become a Financial Educator, Housing Counselor, and then coordinator of a program that served those experiencing or at risk of homelessness. Jonathan now oversees the programs supporting prospective homebuyers. Originally from Greenville, SC, he graduated from Samford University with a BA in sociology. 

In his free time, Jonathan likes to read about boring things like history and politics as long as it's interesting.  He enjoys potlucks but often gets stuck washing the dishes since he's not a very good cook.  He likes traveling in faraway places and is always surprised that it is only when he returns home that he gets culture shock.

 

Regi Blackburn, Volunteer

Regi began volunteering with OnTrack WNC 2006, working closely with Becky Brown and the Home buyer Education Program.   For over seven years, Regi has donated his time and expertise in the Asheville community, focusing most of his energy with Home buyer Education programs. We are so fortunate that Regi has chosen to be involved with our work! He and his wife Katherine settled in Asheville in January of 1997, relocating from Greensboro, NC.  

Regi enjoys hiking and volunteering in his local community.


Tax Supervisors
(photographed left to right)
Cathy Brown, Jack Laughlin,
Sherman Fearing & Charlotte Caplan

Volunteer Tax Project Shift Supervisors

Our Shift Supervisors LOVE taxes! Collectively, Cathy, Jack, Sherman and Charlotte have 13 years of dedicated service to our Tax Project.  Last year they assisted our Tax Preparation volunteers in preparing over 850 tax returns with over $1.269 million in refunds We are so fortunate that Cathy, Charlotte, Sherman and Jack have chosen to be involved with our work, providing invaluable expertise, leadership, and commitment to quality.

 

Our Client Services Staff

 

Ellen Szedon, Client Services Supervisor

Ellen was very happy to join OnTrack WNC in January 2010 after finishing her Masters in Geography and Planning through Appalachian State, where her focus was on affordable housing. Before pursuing her graduate degree, Ellen was an ESL instructor in Asheville and for a time in Cuenca, Ecuador.

Ellen enjoys playing very non-competitive tennis, reading books for her fantastic book club, and hiking on mountain trails with friends.

 

Bonnie Livernois, Client Service Representative

In 2007, Bonnie began her employment with OnTrack WNC after many years as a stay at home mom and then several years as an administrative assistant. One of the things Bonnie enjoys most at OnTrack WNC is speaking with new clients on the phone and the resulting positive impact our services have in their lives.

Bonnie’s life away from OnTrack WNC includes three grown children, nine grandchildren, and one large dog, Eta. Other bits of life include writing, books on tape, long-distant family phone calls,  rides on the Parkway, and coffee with her youngest daughter, Kalyn, at Filo.

 

Serena Maldonado, Bilingual Client Service Representative

Serena joined OnTrack WNC in June 2013.  An Asheville native, she worked as a developmental therapy para-professional and care provider for adults and children with developmental disabilities for six years. Serena thrives on making a difference in people’s lives and she is passionate about being a voice and advocate for the Latino community. Serena has an Associate Degree of Applied Science in Community Spanish Interpreting.

She enjoys spending time with family, traveling, and being outdoors, especially if sun and water are involved.

United Way NFCC Council on Accreditation